BESPOKE GLAZING SOLUTIONS FOR THE WORLD'S FINEST HOMES
Marlin Windows are proud to partner with Reynaers at Home as official installers and fabricators of Reynaers prestigious windows and doors for Yorkshire and the north.
This means we are able to extend Reynaers exceptional benefits to our customers.
These include:
- A superb award winning comprehensive range of cutting edge aluminium glazing systems and designs.
An example of this is our premium bi fold door systems and our spectacular range of sliding doors which can be designed to fit almost any space, size, or configuration. Made to match our extensive range of fabulous contemporary window designs. - Police approved security as recognised under the Police 'secured by design' scheme.
- Industry leading performance including passive house systems - the world's leading standard in energy efficient construction.
- Bespoke professional and highly skilled fabrication of Reynaers windows and doors at our engineering facility in Keighley, Yorkshire. We regularly work with architects and discerning homeowners to achieve a look that is as unique as your home and crafted to reflect your own personal style.
- Superior glazing systems founded on over 50 years of experience in the design of premium aluminium window and door systems.
- Our unrivalled quality standards aligned with our commitment to Reynaers Code of Conduct for your complete peace of mind regarding the quality of customer service that you can expect from us.
- Highly efficient products delivering industry leading thermal performance and a stylish glazing solution for your home.
Code of Conduct.
Trust
- Be polite and courteous to customers, their family and friends at all times
- Answer any questions honestly and to the best of your knowledge
- Never mislead your customers or avoid the truth in any way
- Respect a customer's right to end a conversation at any time
- Never take advantage of a person's inexperience or vulnerability
Lawfulness
- Always act within the law
- Always work in accordance with all relevant regulations and standards
- Ensure that customers are aware of their legal rights with regard to any contract that they sign and understand what they are committing to
Fairness
- Have a clear and equitable complaints policy and procedure
- Take every reasonable measure to ensure that all customers are completely satisfied
Professionalism
- Be fully trained and competent to complete any service you offer in a correct and professional manner
- Be smartly dressed
- Always clean up after yourself at the end of the day
- Treat every customer's home with care and respect
- Put down dust-sheets and make every effort to minimise mess
Safety
- Follow all appropriate measures to ensure that all work is carried out safely and that any possible risk to the home and to any people in the vicinity is minimised
- Be suitably trained in the operation of all tools and equipment used
- Always have available, and make use of, the necessary health and safety equipment